Glamourithm Terms of Service

Last updated: November 20, 2025

These Terms of Service (“Terms”) govern your access to and use of the Glamourithm web application and related services (collectively, “Glamourithm,” the “Service,” “we,” “us,” or “our”).

By creating an account, accessing, or using Glamourithm, you agree to be bound by these Terms. If you do not agree, do not use the Service.

If you are using the Service on behalf of a company or other legal entity (an “Organization”), you represent that you have authority to bind that Organization to these Terms. In that case, “you” and “your” refer to both you as an individual user and the Organization.

1. Eligibility & Accounts

You must be at least 18 years old and able to form a binding contract to use Glamourithm.
You are responsible for:
- Providing accurate account information.
- Maintaining the confidentiality of your login credentials.
- All activity that occurs under your account.
You must promptly notify us of any unauthorized access or use of your account.

We may suspend or terminate your account if we believe you have violated these Terms or are using the Service in a way that creates risk for us or other users.

2. Organizations, Roles & Access

Glamourithm is designed for multi-user Organizations (for example, beauty teams or studios). Within an Organization, users may have different roles (such as Owner, Admin, Artist, or Viewer) with different permissions.

Org Owner controls billing, plan selection, and certain settings, and may invite or remove other users.
Admins / Managers may create and edit events, artists, and schedules, subject to the Organization’s plan and internal rules.
Artists / Other Users may have more limited access (for example, viewing schedules they are assigned to).

You acknowledge and agree that:

Your access level is controlled by the Organization that invited you.
We are not responsible for any Organization’s internal decisions regarding access, permissions, assignments, or removal of users.
If you stop working with an Organization, that Organization may remove your access to its workspace and data.

3. Subscriptions, Billing & Credits

3.1 Plans and Fees

Glamourithm is offered on a subscription basis, with plan tiers that may include limits on features or usage (for example, number of events per month, number of owner/admin seats, or schedule optimization “credits”). Plan details and pricing are shown in the app and/or in an order form at the time you subscribe.

By subscribing, you agree to:

Pay the applicable fees for your selected plan and any add-ons.
Allow us (or our payment processor, such as Stripe) to charge your payment method on a recurring basis (e.g., monthly or annually) until you cancel.

All fees are in U.S. dollars and, unless stated otherwise, are non-refundable.

3.2 Usage Limits & Credits

Some features (such as generating optimized schedules) may consume event or optimization credits or be subject to other usage limits defined by your plan. Limits and remaining balances are displayed within the Service (for example, on the Billing or usage pages).

When a schedule is first generated for an event, it may consume one unit of usage or credit.
Regenerating a schedule for the same event typically does not consume an additional credit, but we may adjust these rules over time as described in Section 12.
Purchased credits may be subject to specific terms indicated at the time of purchase.

You are responsible for selecting a plan that meets your needs and monitoring your usage.

3.3 Renewals & Cancellations

Unless otherwise stated:

Your subscription will automatically renew at the end of each billing period at the then-current price for your plan.
You may cancel renewal at any time through the Billing settings in the app. Cancellation takes effect at the end of your current billing period; you will retain access until then.

If a payment fails and is not remedied within a grace period (if any), we may suspend or downgrade your account (for example, to a free or limited plan) and/or limit access to certain features, including schedule generation.

4. Use of the Service

You agree to use Glamourithm only for lawful purposes and in accordance with these Terms. You will not, and will not permit anyone else to:

Use the Service in violation of any applicable law or regulation.
Attempt to gain unauthorized access to the Service or any related systems.
Copy, modify, reverse engineer, decompile, attempt to derive source code from, or create derivative works of the Service except to the extent such restrictions are prohibited by law.
Interfere with or disrupt the integrity or performance of the Service, including by overloading or attempting to circumvent usage limits.
Use the Service to store or process:
- Sensitive personal data (such as social security numbers, bank account details, or health records),
- Protected health information under HIPAA,
- Or any other data category that you are not legally permitted to share.
Use the Service to send spam or unlawful communications.

You are responsible for the schedules you create, the assignments you make, and any decisions you base on the outputs of the Service. Glamourithm helps you plan; it does not replace your professional judgment.

5. Your Content & Data

5.1 “Customer Data”

“Customer Data” means any data, information, or content that you or your Organization submit to the Service, such as:

Event details (dates, locations, ready-by times, notes).
Artist rosters, skills, and assignments.
Guest lists and service selections (e.g., hair/makeup/add-ons).
Brand assets (e.g., logos, colors, fonts).

As between you and us, you (or your Organization) retain all rights to Customer Data.

5.2 License to Us

You grant us a non-exclusive, worldwide, royalty-free license to host, store, process, transmit, display, and otherwise use Customer Data as necessary to:

Provide and maintain the Service (including schedule optimization, export, and preview features),
Operate, secure, and improve the Service,
Detect, prevent, and address technical or security issues.

We may also use aggregated and/or anonymized data (that does not identify you or your guests) to analyze usage patterns, improve the Service, and develop new features. We will not publicly identify you or your clients in such aggregated data without your consent.

5.3 Data Accuracy & Backups

You are solely responsible for:

The accuracy, quality, and legality of Customer Data.
Obtaining any necessary permissions from your clients, artists, or partners to input their information into the Service.

We implement reasonable technical and organizational measures to protect Customer Data, but you acknowledge that no system is perfectly secure and that you should maintain your own backups of critical information.

6. Privacy

Our use of personal information we receive through the Service is described in our Privacy Policy, which is incorporated into these Terms by reference.

By using the Service, you acknowledge that you have read and understand the Privacy Policy and agree to the collection and use of information as described there.

7. Third-Party Services

Glamourithm relies on third-party providers for infrastructure and related services—for example:

Cloud hosting and database services,
Authentication, email delivery, and file storage,
Payment processing (e.g., Stripe).

Your use of some third-party services may be subject to their own terms and policies. We are not responsible for the acts or omissions of those third parties, but we aim to choose reputable providers and maintain reasonable integration practices.

8. Intellectual Property

Except for Customer Data, all rights, title, and interest in and to the Service and its underlying technology, including:

Software, user interface, designs, and layouts,
Documentation, specifications, and configuration,
Names, logos, and branding associated with Glamourithm,

are owned by us or our licensors and are protected by intellectual property laws.

These Terms do not grant you any ownership in the Service or its content. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes, subject to these Terms and any plan limits.

You may not use our name, logo, or branding in a way that suggests you are endorsed by or affiliated with us without our prior written permission.

9. Beta Features & Changes to the Service

We may from time to time provide access to new or experimental features (including changes to the optimization engine, guest parsing, or public schedule sharing) as “beta” or “preview” features.

Beta features may be offered at no additional cost or at a discounted rate.
They may be changed, suspended, or discontinued at any time.
They are provided “as is” and may be less stable or documented than other parts of the Service.

We may also modify, enhance, or deprecate features of the Service in general. When changes are material and likely to impact your use significantly, we will use reasonable efforts to notify you in advance (for example, via in-app notifications or email).

10. Disclaimers

To the maximum extent permitted by law:

No warranty on schedules or outcomes. Glamourithm helps you generate day-of schedules and check for conflicts, but:
- We do not guarantee that any schedule is feasible in real life,
- We do not guarantee that the Service will detect every possible issue or conflict,
- You remain responsible for reviewing schedules and ensuring they meet your needs and obligations.
Service “as is.” The Service is provided “as is” and “as available” without warranties of any kind, whether express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant that:
- The Service will be uninterrupted, secure, or error-free,
- Defects will be corrected, or
- The Service will meet your requirements or expectations.

Some jurisdictions do not allow certain warranty exclusions, so some of the above may not apply to you.

11. Limitation of Liability

To the maximum extent permitted by law:

Indirect damages. In no event will we be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for lost profits, lost revenue, loss of data, or business interruption, arising out of or in connection with your use of the Service, even if we have been advised of the possibility of such damages.
Cap on direct damages. Our total aggregate liability to you for all claims arising out of or relating to the Service or these Terms will not exceed the greater of:
- The total amount you paid us for the Service in the 12 months preceding the event giving rise to the claim, or
- One hundred U.S. dollars (US $100).
Basis of bargain. The limitations in this Section form an essential basis of the bargain between you and us.

Some jurisdictions do not allow limitations of liability for certain types of damages; in those cases, our liability will be limited to the greatest extent permitted by law.

12. Changes to These Terms

We may update these Terms from time to time. When we do:

We will update the “Last updated” date at the top of this page.
If the changes are material, we will use reasonable efforts to notify you in advance (for example, via the Service or by email).

If you continue to use the Service after updated Terms take effect, you agree to be bound by the updated Terms. If you do not agree to the updated Terms, you must stop using the Service.

13. Termination

You may stop using the Service and/or cancel your subscription at any time via the account or billing settings.

We may suspend or terminate your access to the Service (or any part of it) if:

You violate these Terms or applicable law,
Your account is delinquent or unpaid for a materially significant period,
We reasonably believe your use creates a security risk or liability for us or other users, or
We discontinue the Service (in which case we will use reasonable efforts to provide advance notice).

Upon termination:

Your right to access and use the Service will stop.
Certain provisions of these Terms that by their nature should survive (such as ownership, disclaimers, limitation of liability, and indemnity) will continue to apply.

We may provide limited-time access for you to export Customer Data after termination, but we are under no obligation to maintain Customer Data indefinitely.

14. Governing Law & Dispute Resolution

These Terms and any dispute arising out of or relating to them or the Service will be governed by the laws of the State of Virginia, without regard to its conflict of laws rules.

Any dispute between you and us will be resolved in the state or federal courts located in Alexandria, Virginia, and you consent to the personal jurisdiction and venue of those courts.

If you are a consumer and your local laws require a different governing law or venue, those laws may apply to you to the extent required.

15. Miscellaneous

Entire Agreement. These Terms (along with any applicable order forms and the Privacy Policy) constitute the entire agreement between you and us regarding the Service and supersede any prior agreements on that subject.
Assignment. You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of assets.
Severability. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
No Waiver. Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision.
Notices. We may provide notices to you via email or through the Service. You are responsible for keeping your contact information up to date.

16. Contact Us

If you have questions about these Terms, please contact us at:

Email: support@glamourithm.com
Address:
Glamourithm LLC
3301 Richmond Highway
#1282
Alexandria, VA 22305 United States

← Back to home